Our Story
International Brand
Backed By Locals
Founded in 1991, JAN-PRO started with a vision to revolutionise the commercial cleaning industry. Over the years, we have expanded our services and footprint, becoming a trusted name in cleaning and disinfecting for businesses across various sectors in Aotearoa New Zealand.
With over 30 years’ experience, global backing and genuine local community spirit, JAN-PRO blends the entrepreneurial, hard-working Kiwi ethos with cutting-edge technology, techniques, software and care.
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From Humble
Beginnings to Industry Leader
Ed Crothall is the Country Developer for JAN-PRO Aotearoa, but his connection to the cleaning industry runs much deeper— it’s a part of his family legacy.
He is the grandson of Alan Crothall, founder of Crothall and Co, the company that pioneered contract hospital cleaning globally. From its beginnings in Christchurch, in 1943, Crothall and Co expanded to employ over 22,000 people across five countries, cleaning nearly every hospital in New Zealand, as well as schools, banks, offices and other public buildings.
Ed saw in JAN-PRO a model that aligned with his values and vision. “I love the business model,” he says. “JAN-PRO powers entrepreneurial, hardworking people to build a business, create wealth, and provide for their families."
"It's also an opportunity to carry out the legacy of my family name, with a new generation and a new brand."
Beyond Cleaning: Our Values.
More than cleaning — our values guide everything we do. Kaitiakitanga (care), Manaakitanga (respect) and Mahi Tahi (partnership) mean we protect places, lift people up and partner with clients and communities to deliver reliable cleaning every day.
Kaitiakitanga reflects our commitment to care of the environments we look after. It goes beyond cleaning—it’s about protecting the wellbeing of people and place, honouring our responsibility to serve both sustainably and thoughtfully.
Manaakitanga means we care for others with kindness, respect, and hospitality. It shapes how we treat clients, franchisees, and communities—ensuring everyone feels valued and supported.
Mahi Tahi emphasises our shared goals between our business owners, regional partners and our clients. It reflects our shared responsibility, supporting each other, and creating better outcomes through genuine partnership.
A Tailored Service
We understand that every workplace is different. We tailor our cleaning packages to suit your particular needs, allowing you to only pay for the services you need and nothing more. Fully guaranteed.
Clean and Proud
JAN-PRO Aotearoa uses the most advanced products and equipment to ensure clean, healthy environments. Between hospital-strength disinfectants, HEPA-rated vacuums, high-performance cloths and mops.
Guaranteed
Every cleaning company promises great service – but we go one step, and guarantee it. All routine cleans are completed on time. Any service issues are resolved within one business day.
FAQs
Find answers to your questions about JAN-PRO Aotearoa here.
JAN-PRO has branches in Christchurch, Wellington and expanding throughout Aotearoa New Zealand.
We love this question, because we love our answer! JAN-PRO is the world's largest, most-awarded commercial cleaning franchise company which means we are backed by more than 30 years of international know-how, technology and learning. We temper this by being locally owned and operated, supporting local kiwi owners, local charities and providing true, genuine kiwi values.
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Proudly Supporting Local Charities
JAN-PRO Aotearoa is proud to be in partnership with a number of charitable organisations, working together to create positive change within our community. Through contributions, volunteer hours, and ongoing support, we aim to give back and help children, young people, and families in need. We are stoked to support initiatives including UpStream, the Life Education Trust, and other important causes that provide education, mentorship, and hope for the future.
$5,999 contributions
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support hours generated
